Who is the-Bias-Cut.com woman?

You. We believe that no woman is invisible. If you love style, want to wear modern, stylish, flattering clothing, and be the best version of you today, then you’re in the right place!

What is your UK delivery policy?
We offer FREE standard delivery on all UK orders over £100

Standard under £100 (estimated 3-5 working days) is £4.00

Express 48 Hour (estimated 2 working days) is £6.00

Express 24 Hour (estimated within 1 working day) is £8.00

All services are delivered using the fashion industry trusted courier CSM who use the likes of UPS, or Royal Mail’s Special Guaranteed Delivery Service. All orders include online tracking and signature on delivery to give you peace of mind.

*If you are placing an advanced order, estimated delivery will commence as soon as you are notified the order is in stock*

From time to time we also offer special free delivery periods. So not to miss out, we recommend joining our Style Club for updates, inspiration, exclusive offers and more!

Do you ship outside the UK?

Yes! We offer standard rate shipping to over 30 countries in Europe and beyond, including United States, Canada, Hong Kong and Australia. For a full list please see here.

European Standard (estimated 3-5 working days) is £9.50

International Standard (estimated up to 10 working days) is £13.50

*If you are placing an advanced order, estimated delivery will commence as soon as you are notified the order is in stock*

If your location is not included in our standard list, don’t worry! Delivery to other countries may be available upon request. Please contact us if you require this.

Please note: All import duties and taxes are to be paid separately by the customer and are not included within the item or shipping prices

What is your UK returns/exchange policy?

We believe returns should be as hassle free as possible. So we offer UK free returns/exchanges to all customers in accordance with our Returns and Exchange policy.

Simply fill in the form located on the ‘Request a Return’ in the bottom right corner of the website, and follow the instructions. You will be able to print off a pre-paid shipping label from us or, if you don't have a printer, we'll let you know the address to send your return to and we will refund you the amount. 

For more details please see here.

What is your International returns policy?

If you wish to return an order from an international address, you will need to arrange this yourself at your own cost.

For more details please see here

Which courier service do you use?

In the UK we use CSM - a trusted courier within the Fashion Industry - who outsource to the likes of UPS, or Royal Mail. For international deliveries we use Royal Mail.

All deliveries* include tracking and signature on delivery to give you peace of mind.

*unfortunately tracking does not extend to Australia. We use Royal Mail Signed service instead.

Do you offer gift wrapping?

Every order is beautifully hand wrapped in tissue paper and ribbon (and come with a little note and gift), so it can be gifted straight away - if you can resist not keeping it for yourself!

Do you have a physical store?

We are online based and do not have a physical store. However we do host pop-up events & shops where you can feel, try on, and purchase pieces from our latest collection (as well as off-line exclusives).

There, our founder Jacynth also offers style tips and inspiration on broadening your horizons, and we also invite special guests such as award-winning milliners, jewellers and make up artists, to offer their expertise. If you are interested in attending or hosting one of these events, please get in touch at contact@the-bias-cut.com. Find out more here.

How do you curate your collections?

Because we only sell pieces that are of excellent quality, style and flattering cut in equal parts, we are very selective when curating our collections.

Because we believe any woman can – and deserves to – stand out, beautiful colours, interesting prints, and contemporary cuts are always featured throughout our collections. Every piece is flattering, whilst also modern, feminine and eye-catching. So you wont find ugly grey baggy sacks anywhere in sight here!

Every piece can be styled in a multitude of ways to suit your own personal style, and, because don’t believe in fast disposable fashion, it can be loved for years, whilst still looking up-to-date.

We only work with contemporary designers and labels that share our ethos and passion, have excellent ethics, and reflect our modern, elegant aesthetic. We don’t discriminate on whether a label is emerging or established, and we pride ourselves on spotting rare gems.

As a result, you won’t find pieces from our collections easily elsewhere. And we also offer exclusives, designed through collaborations between featured labels and our founder, Jacynth. We also believe it’s important you know more about the labels we stock, so each label has a dedicated page under our Designers section for you to find out more.

How can I be sure of the quality of the pieces?

the-Bias-Cut.com prides itself on only stocking pieces that are of excellent quality and craftsmanship, and we refuse anything that doesn’t cross our high standard threshold.As a result, luxurious silks, soft cottons and fine wools, feature highly. There is also a focus on skilled techniques and craftsmanship, with many pieces are hand-made, hand-printed and Made in Britain.

On each product page we include a thorough description of the piece’s details and composition. 

Sizes vary so much. How can I know what’s right for me?

As we all know sizes can vary between labels, we include each label’s size charts and measurements they work to for your reference. Simply click ‘Sizing Guide’ at the bottom of each product page for more info.

Additionally, under the ‘Sizing & Fit’ tab on every product page, we offer additional advice so you can understand more how it will fit on your own shape.

Who are your models?

Our models are normal women who simply love style. In line with our ethos, they’re of different ages, shapes, heights and skin tones, and we always include their measurements on each product page to help you understand more how each piece will fit on your own shape.

What is the Style Club, and how can I join it?

Our Style Club is our mailing list through which you’ll receive updates, inspirations and exclusive offers. As a welcoming gift, on joining you’ll receive a code to receive 10% off your first order as a member! And we won't clog up your mail box as we usually only send a couple of emails a week to keep you in the loop with our latest updates.

Simply enter your name and email address at the bottom of page under ‘Join the Style Club’ or click here to join our mailing list. As we’d never want to spam you, you’ll be sent an email requesting you confirm you wish to join (which may go to your junk folder) so make sure you don’t miss it!

Do you offer a personal styling service?

If you would like some more personal advice or inspiration, we would be delighted to help. Whether you have questions over a particular item, need help on putting a look together, or suggestions on what to wear for a special occasion, please do get in touch here.

Plus – make sure to check out our weekly blog features for more ideas and help. Full of style tips, interviews with dynamic women, and discussion on topical issues and trends, you never know what inspiration might take you!

Can I earn loyalty points for my purchases?

Absolutely! See that burgundy ‘Earn Style Points’ tab on your page? Well that’s our Style Points Rewards Scheme through which you can earn points for every purchase, as well as for other activities such as leaving reviews, referring friends, sharing your purchases social media and filling in quick surveys. Simply create an account at the top of the page to get started – and you’ll receive 20 points straight away!

I’m looking for some style inspiration. Where can I find some?

Our blog is a great source of inspiration. We post features every week, which includes style tips such as ’10 Top Tips for Wedding Guest Style’, interviews with other style lovers, and discussion on topical issues and trends. Plus our monthly What’s On feature lists all style events and exhibitions in London and the rest of that UK that month.

On every product page we also offer styling suggestions to give you some ideas on how you might be able to wear it and, if that’s not enough, our social media pages are a constant source of inspiration. Follow us on Facebook, Twitter, Instagram and Pinterest.

We also host private and corporate pop-up events where founder Jacynth offers style tips and inspiration on broadening your horizons. If you're interested in attending or hosting one of these events, find out more here.

Who writes your blog posts?

Our founder, Jacynth, personally writes each blog post. But from time to time we also invite featured bloggers and other industry professionals to share their thoughts and expertise too.

Are you on social media?

Of course! We’re very active on Facebook, Twitter, Instagram and Pinterest so follow us on there for more inspiration and to not miss a thing. And please do chat with us too as we love to hear from you!

Who is the-Bias-Cut.com woman?

You. We believe that no woman is invisible. If you love style, want to wear modern, stylish, flattering clothing, and be the best version of you today, then you’re in the right place!

What is your UK delivery policy?
We offer FREE standard delivery on all UK orders over £100

Standard under £100 (estimated 3-5 working days) is £4.00

Express 48 Hour (estimated 2 working days) is £6.00

Express 24 Hour (estimated within 1 working day) is £8.00

All services are delivered using the fashion industry trusted courier CSM who use the likes of UPS, or Royal Mail’s Special Guaranteed Delivery Service. All orders include online tracking and signature on delivery to give you peace of mind.

*If you are placing an advanced order, estimated delivery will commence as soon as you are notified the order is in stock*

From time to time we also offer special free delivery periods. So not to miss out, we recommend joining our Style Club for updates, inspiration, exclusive offers and more!

Do you ship outside the UK?

Yes! We offer standard rate shipping to over 30 countries in Europe and beyond, including United States, Canada, Hong Kong and Australia. For a full list please see here.

European Standard (estimated 3-5 working days) is £9.50

International Standard (estimated up to 10 working days) is £13.50

*If you are placing an advanced order, estimated delivery will commence as soon as you are notified the order is in stock*

If your location is not included in our standard list, don’t worry! Delivery to other countries may be available upon request. Please contact us if you require this.

Please note: All import duties and taxes are to be paid separately by the customer and are not included within the item or shipping prices

What is your UK returns/exchange policy?

We believe returns should be as hassle free as possible. So we offer UK free returns/exchanges to all customers in accordance with our Returns and Exchange policy.

Simply fill in the form located on the ‘Request a Return’ in the bottom right corner of the website, and follow the instructions. You will be able to print off a pre-paid shipping label from us or, if you don't have a printer, we'll let you know the address to send your return to and we will refund you the amount. 

For more details please see here.

What is your International returns policy?

If you wish to return an order from an international address, you will need to arrange this yourself at your own cost.

For more details please see here

Which courier service do you use?

In the UK we use CSM - a trusted courier within the Fashion Industry - who outsource to the likes of UPS, or Royal Mail. For international deliveries we use Royal Mail.

All deliveries* include tracking and signature on delivery to give you peace of mind.

*unfortunately tracking does not extend to Australia. We use Royal Mail Signed service instead.

Do you offer gift wrapping?

Every order is beautifully hand wrapped in tissue paper and ribbon (and come with a little note and gift), so it can be gifted straight away - if you can resist not keeping it for yourself!

Do you have a physical store?

We are online based and do not have a physical store. However we do host pop-up events & shops where you can feel, try on, and purchase pieces from our latest collection (as well as off-line exclusives).

There, our founder Jacynth also offers style tips and inspiration on broadening your horizons, and we also invite special guests such as award-winning milliners, jewellers and make up artists, to offer their expertise. If you are interested in attending or hosting one of these events, please get in touch at contact@the-bias-cut.com. Find out more here.

How do you curate your collections?

Because we only sell pieces that are of excellent quality, style and flattering cut in equal parts, we are very selective when curating our collections.

Because we believe any woman can – and deserves to – stand out, beautiful colours, interesting prints, and contemporary cuts are always featured throughout our collections. Every piece is flattering, whilst also modern, feminine and eye-catching. So you wont find ugly grey baggy sacks anywhere in sight here!

Every piece can be styled in a multitude of ways to suit your own personal style, and, because don’t believe in fast disposable fashion, it can be loved for years, whilst still looking up-to-date.

We only work with contemporary designers and labels that share our ethos and passion, have excellent ethics, and reflect our modern, elegant aesthetic. We don’t discriminate on whether a label is emerging or established, and we pride ourselves on spotting rare gems.

As a result, you won’t find pieces from our collections easily elsewhere. And we also offer exclusives, designed through collaborations between featured labels and our founder, Jacynth. We also believe it’s important you know more about the labels we stock, so each label has a dedicated page under our Designers section for you to find out more.

How can I be sure of the quality of the pieces?

the-Bias-Cut.com prides itself on only stocking pieces that are of excellent quality and craftsmanship, and we refuse anything that doesn’t cross our high standard threshold.As a result, luxurious silks, soft cottons and fine wools, feature highly. There is also a focus on skilled techniques and craftsmanship, with many pieces are hand-made, hand-printed and Made in Britain.

On each product page we include a thorough description of the piece’s details and composition. 

Sizes vary so much. How can I know what’s right for me?

As we all know sizes can vary between labels, we include each label’s size charts and measurements they work to for your reference. Simply click ‘Sizing Guide’ at the bottom of each product page for more info.

Additionally, under the ‘Sizing & Fit’ tab on every product page, we offer additional advice so you can understand more how it will fit on your own shape.

Who are your models?

Our models are normal women who simply love style. In line with our ethos, they’re of different ages, shapes, heights and skin tones, and we always include their measurements on each product page to help you understand more how each piece will fit on your own shape.

What is the Style Club, and how can I join it?

Our Style Club is our mailing list through which you’ll receive updates, inspirations and exclusive offers. As a welcoming gift, on joining you’ll receive a code to receive 10% off your first order as a member! And we won't clog up your mail box as we usually only send a couple of emails a week to keep you in the loop with our latest updates.

Simply enter your name and email address at the bottom of page under ‘Join the Style Club’ or click here to join our mailing list. As we’d never want to spam you, you’ll be sent an email requesting you confirm you wish to join (which may go to your junk folder) so make sure you don’t miss it!

Do you offer a personal styling service?

If you would like some more personal advice or inspiration, we would be delighted to help. Whether you have questions over a particular item, need help on putting a look together, or suggestions on what to wear for a special occasion, please do get in touch here.

Plus – make sure to check out our weekly blog features for more ideas and help. Full of style tips, interviews with dynamic women, and discussion on topical issues and trends, you never know what inspiration might take you!

Can I earn loyalty points for my purchases?

Absolutely! See that burgundy ‘Earn Style Points’ tab on your page? Well that’s our Style Points Rewards Scheme through which you can earn points for every purchase, as well as for other activities such as leaving reviews, referring friends, sharing your purchases social media and filling in quick surveys. Simply create an account at the top of the page to get started – and you’ll receive 20 points straight away!

I’m looking for some style inspiration. Where can I find some?

Our blog is a great source of inspiration. We post features every week, which includes style tips such as ’10 Top Tips for Wedding Guest Style’, interviews with other style lovers, and discussion on topical issues and trends. Plus our monthly What’s On feature lists all style events and exhibitions in London and the rest of that UK that month.

On every product page we also offer styling suggestions to give you some ideas on how you might be able to wear it and, if that’s not enough, our social media pages are a constant source of inspiration. Follow us on Facebook, Twitter, Instagram and Pinterest.

We also host private and corporate pop-up events where founder Jacynth offers style tips and inspiration on broadening your horizons. If you're interested in attending or hosting one of these events, find out more here.

Who writes your blog posts?

Our founder, Jacynth, personally writes each blog post. But from time to time we also invite featured bloggers and other industry professionals to share their thoughts and expertise too.

Are you on social media?

Of course! We’re very active on Facebook, Twitter, Instagram and Pinterest so follow us on there for more inspiration and to not miss a thing. And please do chat with us too as we love to hear from you!