Delivery 

UK Delivery Address (click to read)

FREE Standard Shipping Carbon Neutral (estimated 3 - 5 working days) on orders over £100

Standard Shipping Carbon Neutral for orders under £100 (estimated 3-5 working days): £3.50 

Royal Mail for orders under £100 (estimated delivery 3-5 working days): £4.50

Royal Mail for orders over £100 (estimated 3-5 working days): £2

Express 48 hour: £6.00 (estimated delivery 2 working days)

Express 24 hour: £8.00 (estimated delivery within 1 working day)

Saturday delivery via Royal Mail (order by Friday 1pm): £10

Unless Royal Mail shipping is selected, all orders will be dispatched via DHL.

All services include online tracking and signature on delivery to give you peace of mind.

From time to time we also offer special free delivery periods. So not to miss out, we suggest joining our Style Club for updates, inspiration, exclusive offers and more!

European Delivery Address (click to read)

We currently offer Standard Europe Delivery deliver to: 

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. 

FREE Standard Shipping (estimated 5-8 working days) on all orders over £100 

Standard Shipping (estimated 5-8 working days) for orders under £100: £5.50 

Express International Shipping (estimated 2 working days):

£11.50 for Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain and Sweden

£13.50 for Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, and Slovenia 

£17.50 for Greenland, Iceland, Montenegro, Norway, Switzerland and Turkey 

Please note all orders outside of the EU may be subject to duties and taxes by the local customs authority. Import duties and taxes are not included in the item price or shipping cost. You are responsible for the calculation and charges. You may find this tool helpful to calculate the cost.  The amount of duties, customs, and taxes are determined by the country, and we do not collect any duties or taxes during the order transaction process. 

International Delivery Address (click to read)

We currently deliver to:

Australia, Canada, China, Hong Kong, Japan, New Zealand, Singapore, South, Turkey, Korea, UAE and USA

FREE Standard Shipping on orders over £100

Standard Shipping (estimated 5-8 working days) for orders under £100: £5.50 

Express International Shipping (estimated 2 working days):

£13.50 for USA 

£16.50 for Australia 

£17.50 for Canada 

£18.50 for China, Hong Kong, Japan, New Zealand, Singapore, South Korea and United Arab Emirates 

All orders are shipped via DHL 

Please note international orders be subject to duties and taxes by the local customs authority. Import duties and taxes are not included in the item price or shipping cost. You are responsible for the calculation and charges. You may find this tool helpful to calculate the cost. The amount of duties, customs, and taxes are determined by the country, and we do not collect any duties or taxes during the order transaction process. 

For full details of our terms and conditions please see our Terms of Use.

Returns and Exchanges

From a UK Address (click to read)

Returns and exchanges from a UK address are free in accordance with our Returns and Exchange Policy.

Simply fill in the form located on the ‘Request a Return’ in the bottom right corner of the website, and follow the instructions. You will be able to print off a pre-paid shipping label from us or, if you don't have a printer, we'll let you know the address to send your return to and we will refund you the amount. 

Please make sure you return any item in perfect saleable condition with all tags and labels still attached and in its non-damaged original packaging. 

From a European or International Address (click to read)

If you wish to return or exchange an order from a European or other International address, please email contact@the-bias-cut.com.

Once we have received and confirmed your return/exchange request, you will need to arrange the return at your own cost. Your return must reach us within 14 days of the date it was delivered to you.

We recommend you use a trackable method and retain proof of posting.

Please make sure you return any item in perfect saleable condition with all tags and labels still attached and in its non-damaged original packaging.

Terms and Conditions (click to read)

For full details of our terms and conditions please see our Terms of Use.

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