- Face Covering Best Practices
- Pricing Transparency
- Composition & Care
- Important Health Information
- Delivery & Returns
*For every face covering sold, we will donate £5 to charity Hospice UK (registered charity number 1014851), the national charity for hospice and palliative care. *
In response to current circumstances, we have designed our own exclusive Ageism Is Never In Style® face coverings so you can simultaneously feel comfortable and make a statement whilst out and about.
Handmade in London to order, they are made from soft stretchy jersey, 3ply quilted fabric, and are designed for a comfortable, snug wear that won't irritate your skin.
The high-quality fabric is breathable, and the stretchy elastic straps ensure your mask will stay in place over your nose, chin and mouth.
Using eco-inks, the face coverings are created using dye-sublimation, a deep infusion printing technique, which results in a long-lasting & intense colouration that is fade-resistant. And each face covering is easy to care for: washable at up to 60 degrees, it lasts up to 100 washes.
There are 3 designs choose from, each featuring animal print, inspired by our globally popular Ageism Is Never In Style® badges.
Rainbow Animal: a black and graduated rainbow animal print, on an off-white background - subtle yet stylish
Bold Rainbow Animal: a black and rainbow animal print, on a graduated rainbow background - a true statement
Purple Animal: a black and purple animal print, on an off-white background - our signature #AgeismIsNeverInStyle colours
Each design features our #AgeismIsNeverInStyle hashtag on the bottom left side.
Please note: our face coverings are only available for standard shipping. We will endeavour to get your order to you as swiftly as possible, but as these face coverings are hand made, please allow up to 8 working days for UK delivery, and an extra 7 working days for international.
UK order will be shipped via Royal Mail 1st class, and international will be DHL. We will update you as soon as your face covering is on its way.
Each face covering is handmade, so always wash before use, and avoid touching your face whilst wearing the mask.
To put on your personalised face covering correctly, place it over your nose and mouth with clean hands, then pull the stretchy elastic straps over both ears. Adjust the fabric to ensure it completely covers your nose, mouth and chin. Pinch the shape forming nose bridge for a snug, comfortable fit.
To safely remove your face covering, unhook the straps from behind your ears and lift the mask off your face, taking care not to touch the front of your mask. Always wash your mask after use.
As our face coverings have been designed in-house, and then hand-made in London, every covering costs us approximately £10-12. For every face covering sold, we will donate £5 to charity Hospice UK (registered charity number 1014851), the national charity for hospice and palliative care.
Our face coverings are made of a 3ply quilted jersey knit fabric. It has a tightly knitted face and is backed with a layer of wadding in between. Made of a poly-blend, it is water absorbent and breaths well. Having tried and tested various fabrics, including cotton, we selected this special fabric as it is high quality, durable, has a dense weave (helping to block respiratory emissions) and yet breaths well.
Our face coverings are designed to fit the following facial measurements:
Bridge of nose to behind one ear: 15.6-16.5cm
Bridge of nose to just under the chin: 12.5-12.5cm
The face covering is machine washable from 30 to up to 60 degrees, and air drys quickly. Do not tumble dry.
Please note: These face coverings are not medical grade masks / PPE (which are recommended by the World Health Organization (WHO) as an infection preventative measure, i.e. grade FFP2/N95).
Please do not purchase these face coverings with the false understanding they will prevent infection from Covid-19. They are about protecting others to reduce spread. Please wash your mask regularly, ideally daily, to keep it fresh and hygienic.
Due to the personal hygiene nature of the product, this item is non-returnable.
All orders are dispatched and delivered via DHL - the leading online retailer courier.
FREE Standard Shipping Carbon Neutral when you spend £100 or more.
Standard delivery Carbon Neutral (estimated 3-5 working days) for orders under £100: £3.50
48 Hour (estimated 2 working days) - £6.00
For the health and safety of all involved, we have decided to temporarily remove the option to have orders delivered via Royal Mail, Saturday delivery, and 24 Hour shipping in order to limit social contact.
All shipments are collected from a distance, and your order can be delivered at a safe proximity without contact.
We currently deliver to 42 countries -
Australia*, Austria*, Belgium, Bulgaria, Canada*, China, Croatia, Republic of Cyprus, Czech Republic, Denmark Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan*, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, New Zealand*, Norway, Poland, Portugal, Romania, Singapore*, Slovakia, Slovenia, South Korea*, Spain, Sweden, Switzerland, UAE, and USA.
FREE Standard Rate International Shipping (estimated 5-8 working days) on all orders over £100
Standard Rate International Shipping (estimated 5-8 working days) for all orders under £100: £5.50
Express International Shipping (2 working days):
£11.50 for Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Monaco, Netherlands, Portugal, Spain and Sweden
£13.50 for USA, Croatia, Cyprus, Czech Republic, Estonia, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Romania, Slovakia, and Slovenia
£16.50 for Australia
£17.50 for Canada Greenland, Iceland, Montenegro, Norway and Switzerland
£18.50 for China, Hong Kong, Japan, New Zealand, Singapore, South Korea and UAE
All orders are shipped via DHL
*due to recent events, standard shipping to this country is currently unavailable. So you don't miss out on our new arrivals or special offers, you can still place an order with us, and if you select standard shipping at checkout we will ship it to you as soon as your country's restrictions are lifted. And of course we will update you when this happens. Express shipping is still operating.
Please note international orders be subject to duties and taxes by the local customs authority. Import duties and taxes are not included in the item price or shipping cost. You are responsible for the calculation and charges. You may find this tool helpful to calculate the cost. The amount of duties, customs, and taxes are determined by the country, and we do not collect any duties or taxes during the order transaction process.
All International Express orders are delivered via DHL. All shipments are collected from a distance, and your order can be delivered at a safe proximity without contact.
International Standard orders are collected and processed by DHL, and then passed on to your national postal service once they have passed through customs. Please visit your national postal service's website to find out more about their safety response to coronavirus.
Returns and exchanges from a UK address are free in accordance with our Returns and Exchange Policy.
We must receive any returned item within 14 days of the date of its delivery.
Europe & International:
Once we have received and confirmed your return/exchange request, you will need to arrange the return at your own cost. Your return must reach us within 14 days of the date it was delivered to you.
For more details please see our Delivery & Returns page
Keeping You & Our Team Safe
At present none of our team have any recorded cases of coronavirus, and we are all adhering to the World Health Organisation's advice on hygiene best practices. We are able to work remotely, we process every order internally, and we are in a fortunate position that we have sole and private access to our warehouse. So we are able to continue with business as normal.
Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting coronavirus.